With Payment Routing you can now have multiple credit card processors active at the same time!
SamCart Payment Routing gives you the ability to add multiple different credit card processors (Stripe / SamPay / Easy Pay Direct / Authorize.net) to your marketplace. You can assign certain products to certain processors. You can even rotate through different merchant accounts as you need. Read on to learn how to set up Payment Routing and FAQs!
Connecting Multiple Processors
To add additional processors and to control the settings of your Payment Routing navigate to your marketplace's General Settings and click on the Processor tab.
To add a new processor click on the +Connect New Processor button. You will then be able to connect to any processor regardless of what payment processors you already have set up.
To learn more on how to connect a specific processor, or if you are setting up your first processor, please visit our Connect a Payment Processor article.
Your default processor is the processor that all orders will route to unless specific rules are set into place. Products that do not have any payment routing rules will automatically use the default processor. To set a newly added processor as the default option, click on the More Settings icon and select the Set as Default option.
This will make that processor the default for your marketplace. You can have one default credit card processor (Stripe, SamPay, Authorize.net, Easy Pay Direct, Braintree) and one default PayPal. Your default processors will be marked with a Default tag as shown below.
If you'd like to edit the internal name of your processor to help with organization you can do so by clicking on the More Options icon and selecting the Edit button.
This will bring up the Edit pop up that lets you rename the internal name of your processor!
After you have added multiple processors to your Processors page, you can now manage what orders route to a specific processor!
Manage Payment Routing
With Payment Routing you can now individually assign products to certain processors! This means that any purchases of that product can be routed to the processor of your choice, instead of the default processor you've chosen.
You can manage associated products with a processor on your General Settings' Processors tab or from inside your product's Payments tab.
First, we will look at setting up Payment Routing from inside your General Settings.
For non default processors, you will initially see a No Products button. This means no products are associated with that processor, so no sales made from your product pages will route to that processor. To add products to that processor, click on the No Products button:
That will bring up the pop-up to add products to that processor! Just start typing your product name or click inside the search bar to scroll your created products.
To manage Payment Routing from inside a product, click inside an existing product and click on the Payments tab. In the Select A Credit Card / PayPal Processor section you will now see a dropdown that includes all your connected processors. By default, all products and all newly created products will apply to the Default Processor:
To adjust your product's processor, just click inside the drop down and select the processor you would like all orders associated with that product to route to!
Make sure to click Save Changes before navigating away from that tab inside your product - you have now successfully routed a product's payments to that processor!
It is important to note that if any of your products are using upsells and/or order bumps, the purchase of the upsell/order bump will apply to the primary product's processor.
You can easily sort your products by the associated processor by using the newly added Processor sort function on your Product Page:
Just click inside the All Processors dropdown to bring up a selection of all your connected processors. Then all you need to do is select the specific processors you'd like to sort by!
Archiving Processors
You can archive an active processor at anytime instead your Processors tab. Archiving a processor means that no new sales will apply to that processor.
To archive, first click on the More Options icon for that processor:
Select the Archive option:
This will prompt the Archive pop-up. There, you will confirm that you want to Archive that processor and select what processor you would like to route all new orders to:
Once you have selected a processor for the new orders, click on Archive. You have now officially archived that processor!
All Archived processors can be found and managed in the Archived tab:
To restore an archived processor, click on the More Options icon and select the Restore button.
Confirm the restoration on the pop-up and your previously archived processor can now be found in the Active tab!
Frequently Asked Questions
Q: What if I change my default processor or change my payment routing on a specific product after sales have already been made to that processor?
A: You can adjust Payment Routing settings at anytime! That said, it is important to note that all existing sales associated with a product will still apply to the processor that was selected at the time of purchase. You can not retroactively move sales made to one processor to another. After you adjust Payment Routing settings (changing default processor or changing a product's specific processor) all new orders will follow the updated Payment Routing settings.
If you have a subscription product and adjust the Payment Routing settings after sales have been made on that subscription product, the existing subscription will continue to rebill and those subscription funds will still route to the processor that was associated with the product at the time of the initial purchase. Existing subscription rebills will not apply to a different processor. All new subscriptions and their following charges would apply to the updates processor change.
Q: What happens if I archive a processor that has past sales / existing subscriptions?
A: Any past orders and subscriptions will continue to be processed with this processor after archiving, but you can select a processor to move your products to for new orders!