This guide includes screenshots from a previous user interface and experience of the SamCart platform. For a tour through all of the exciting new updates to your marketplace and dashboard, please reference this guide here: Get To Know Your Marketplace
Quickly access and export details about your orders, customers, and subscription cancellations.
Start by going to your Products tab and finding the product you're looking for.
Then, click on the Details tab to see that product's details.
At the top of the Details tab, you will see basic information like the product name, description, product tags, checkout page URL, date this product was created and more.
Export Customers and Orders
Scroll down the page, and you will see an Orders table, a Customers table, and - if the product is a subscription - a Subscription Cancellations table.
The Orders table will list each order that includes this product.
The Customers table will list each customer that has ever purchased this product.
The Subscription Cancellations table will list cancelled subscriptions for this product, how they were canceled, and cancellation date.
You can export these tables by clicking on the Export CSV File button in the lower-right corner.