Allow your customers to pay off their limited subscriptions early with SamCart’s Payoff Subscription feature.
Have you ever needed to charge a customer’s remaining balance all at once? Or maybe a customer wants to pay their remaining subscription fees early. SamCart’s Payoff Subscription feature allows you to do just that!
This feature works on all SamCart-managed limited subscriptions. Please note that limited subscriptions created with Authorize.net before April 2020 will not be available for payoff.
Let's see how its done…
Payoff a Limited Subscription
A limited subscription is a recurring payment with an end date. A typical use case for limited subscriptions are payment plans - for example, 6 monthly payments of $100.
To pay off a subscription, start by clicking on the Subscriptions tab in the left-hand navigation bar to access the Subscriptions page.
From here, there are a couple options for how you can pay off a limited subscription! First, using our new quick actions, you can pay off a limited subscription in just a couple of clicks. From the Subscriptions page, locate the limited subscription you would like to pay off and click the three dots next to that subscription to bring up the quick actions. Click the Payoff Subscription option from the quick action menu.
This will bring up a Payoff Subscription pop up window. In this popup you can see the amount to be paid off and the last 4 digits of the customer's credit card to be charged. Once you have confirmed these details, click the Payoff Subscription button and you're done!
The second way to pay off a subscription is directly from a customer's subscription page. To access this, from the Subscriptions page click on the subscription ID of the subscription you would like to pay off.
Next, click Payoff Subscription:
In the Payoff Subscription popup that appears, you will see and can confirm the amount to be paid off and the last 4 digits of the customer's credit card to be charged. Once you have confirmed these details, click the Payoff Subscription button and you're done!
There the option to give a discount when paying off a subscription! To do this, simply turn on the Give a discount toggle on the Payoff Subscription popup. Using this toggle allows you to enter either a Percentage or Flat Rate discount when paying off the subscription!
After the subscription is paid off, the Subscription Status will be marked Completed. You still will be able to provide a full or partial refund for the amount that was paid off, as well as for any previous charges on the subscription on the orders page.
Your customer will receive an email receipt notifying them that their subscription has been paid off.
SamCart Keeps Reporting In Order
After you payoff a customer’s subscription, the # of Rebills, amount Collected, and Balance will all update in your Subscriptions Report. This allows you to quickly identify exactly which orders have been paid off, and trust that your stats are always up-to-date!